Patient copy · Read before first use
For patients
Here's what to expect from your first call to your last infusion.
BEFORE YOUR FIRST VISIT1 of 2
- We call to confirm your address and schedule
- We verify insurance and explain any cost up front
- Your medication and supplies are delivered
- Pick a comfortable chair near an outlet
- Have your medication list and ID ready
DURING & AFTER2 of 2
- Your nurse checks your vitals and starts the line
- They stay and monitor through the infusion
- Notes go to your doctor after every visit
- Your next delivery and visit are scheduled
- Questions? Call us any time we're open
Questions
Frequently asked
Is home infusion safe?
Every infusion is given by a licensed infusion nurse, and our pharmacists review each order before it's prepared. Your nurse monitors you for the whole infusion.
Will my insurance cover it?
Many plans cover home infusion. We check your benefits and handle prior authorization before your first visit, and tell you about any cost up front.
How long does a visit take?
It depends on the therapy. Some take under an hour, others several hours. We'll tell you before your first visit.
What areas do you serve?
Sugar Land and the greater Houston area. [Service area to be confirmed.] Call us to check your address.
Can I get my infusion at a clinic instead?
Yes. Our sister clinic, ProMedix Health in Sugar Land, offers in-clinic infusion, and you can switch between home and clinic.